ECM is meer dan software alleen

In het vandaag verschenen Topic Overview: Enterprise Content Management benadrukt Forrester-analist Kyle McNabb maar weer eens dat software slechts in middel is voor enterprise content management:

In its totality, ECM must be a strategy for:

1. how to manage all unstructured information — images, Web content, rich media assets, and corporate records;
2. how to mitigate content-related risks;
3. and how to put content to use for business people and business processes.

Het onderzoek is na registratie gratis te downloaden van de Forrester website.